FAQs

USE
What’s the best way for me to use my Phettle bottle?
Phettle has been smartly designed to incorporate double walled vacuum technology.  This means that you have the choice of whether to fill your Phettle with a hot drink and it will stay hot for 12 hours or fill your Phettle with a cold beverage and it will stay cool for 24 hours.  Not bad ehh?  Just make sure that you leave some room for the lid when filling up your bottle and wash after each use to get the best use of your new Phettle bottle. Share your Phettle pics with us on IG with the hashtag #phettlelife.
 
How do I clean my Phettle bottle?
Phettle bottles are super simple and easy to clean so no excuses! Fill up your Phettle with some warm and soapy water, put the lid on, give it a shake and rinse.  Almost like a cocktail but we wouldn’t recommend drinking after shaking...
 
Can I take my Phettle bottle through airport security?
Phettle was designed for adventure and travel. Just remember that your Phettle needs to be empty before going through security then fill up on the other side to #bethechange and reduce your single use plastics.
 
Can I put ice in the bottle?
Phettle was designed with a wide mouth just so you could drop in an ice cube – cool ehh? Be sure to leave enough room before sealing!
 
Can I put my bottle in a dishwasher?
Both the Black Fade and Silver Chrome designs are dishwasher proof.  The beautiful Rose Gold bottle has a gloss finish so it shines across your day however, this means we cannot guarantee that it is dishwasher proof.  Our advice is you rinse the rose gold with warm and soapy water as mentioned above!
 
Can I put my Phettle bottle in the fridge or freezer?
As Phettle is designed with a smart little vacuum seal to ensure that your bottle doesn’t leak, we do not recommend you put your Phettle in the fridge or freezer.  The reason for this is that your fridge/freezer could lead to vacuum seal and lid damage for your bottle.  Instead we recommend you be kind to your Phettle and chill your beverage in a separate container before filling your Phettle bottle when you need it.  Alternatively, don’t fill your bottle to the top and drop in an ice cube or two!
 
Can I put my Phettle bottle in the microwave?
As Phettle is designed with a smart little vacuum seal to ensure that your bottle doesn’t leak, we don’t recommend you put your Phettle in the microwave.  The reason for this is that your microwave could damage your smartly designed vacuum seal and lid and that wouldn’t be so fun.   Instead we recommend you warm your beverage in a separate mug and then fill your Phettle bottle once at your desired temperature!
 
Can I put fizzy drinks in my Phettle?
You can but we do advise that if you choose a fizzy/carbonated beverage that you use caution when opening the bottle.
 
Can I put alcohol in a Phettle bottle?
You can indeed.  We advise though that if you choose a fizzy/carbonated beverage that you use caution when opening the bottle. Make sure you drink responsibly, Phettle take no responsibility for your actions under the influence!
 
DELIVERY
When can I expect to receive my bottle?
We will fulfill and ship every order received by 3pm on a business as soon as possible.  Standard delivery within the UK takes 2-3 business days. If you opt for first class UK delivery, your product will be with you extra speedily taking 1-2 business days. Given the distance, the rest of the world tends to take 3-5 business days and Europe 3-4 business days. Once you unwrap your bottle, be sure to share your new purchase on Facebook and Instagram @Phettlebottles and recycle your packaging.
 
How are Phettle bottles packaged?
Phettle bottles are safely packaged up in 100% recycled cardboard packaging to ensure that they arrive safely and sustainably into your hands. Once you unwrap your bottle, be sure to share your new purchase on Facebook and Instagram @Phettlebottles and recycle your packaging.  #phettlelife
 
Do you deliver internationally?
We do deliver worldwide. We aim to get your purchase to you as soon, safely and economically as possible.
 
PRODUCT
What material are Phettle bottles made of?
Phettle bottles have been designed to give you the ultimate reusable bottle experience.  As a result, they are made of food-grade 18/8 stainless steel so that they keep your drinks hot for 12 hours when you want them hot and keep your drinks cool for 24 hours when you want them cold!  18/8 stainless steel also means that they are rust resistant so they’ll not only survive your daily washing up sequence but every now and again they’ll go dancing in the rain!
 
Do Phettle bottles fit in car cup holders?
Phettle bottles can fit most car cup holders and so you should easily be able to live your best #phettlelife in your car. Drive responsibly!
 
Are Phettle bottles BPA-free?
Phettle are proud to tell you that they are BPA-free – just another little great thing we did to make sure your Phettle is functional, sleek and sustainable.  Sexy and smart ehh – turns out you can have it all!
Are Phettle bottles leak-proof?
Phettle’s functional silicon ring sealed lid ensures that your Phettle is leak-proof.  Is there anything worse than your bottle leaking all over your bag? Phettle always has your back, just make sure you have your own back and screw the lid up tightly each use!
What is the size and weight of a Phettle bottle?
Phettle features in the lightweight category – just a light little 33g when empty and takes 500ml of your favourite beverage when at capacity.  Enough to keep you hydrated across your busy #phettlelife but light enough that you’ll #bethechange and use it, saving another single use plastic entering the ocean.
 
Do Phettle bottles come in other sizes?
Not quite yet but if you stick around with us long enough, you might just get rewarded – patience is a virtue ehh!  Watch this space and always feel free to email us at info@phettlebottles.com to suggest the next product or join our mailing list to be the first to hear about our latest product releases!
 
How does the Phettle bottle work?
Phettle bottles have been designed to incorporate double walled vacuum technology.  This means that not only will your bottle keep your beverage cold for up to 24 hours and hot for up to 12 hours, it will leave the outer bottle condensation free and is sweat proof. Smart ehh?
 
 
OTHER
Does Phettle offer discounts and promotions?
Phettle loves to offer you discounts and promotions to our trusted community!  Subscribe to our mail list and you are in with the best chance to receive Phettle’s offers and latest product updates.
 
Can I engrave my bottle?
One of Phettle’s goals is to make sure you can personalise your bottle however, we currently do not have an engraving service setup.  If you are a large corporate and would like to discuss a large order with Phettle, where we engrave each bottle with your Company logo for marketing materials, please do get in touch via email at info@phettlebottles.com to discuss this option further.
 
Who can I contact for collaborations?
We are always keen to hear about future collaborations and how you could represent Phettle. Connect with us at info@phettlebottles.com.
 
Do you offer a gift card?
Phettle’s latest addition to our website is the Phettle gift card.  The perfect gift if you’re not sure what to buy a friend or family member… Letting them pick their colour themselves! Please also note that gift cards do not expire and can be used on our website at any time.
If you have any further questions that you don’t feel are answered above, be sure to get in contact with us at info@phettlebottles.com – maybe we’ve missed a vital question and we wouldn’t want that.  #bethechange and live your #phettlelife!